Jets7's Privacy Policy

1Introduction & Applicability

Jets7 is one of Bangladesh's most trusted online betting and gaming platforms. This Privacy Policy applies to the jets7 website, mobile app, and all associated services. Protecting the privacy of our users' personal data is our highest priority.

By accessing the jets7 platform or creating an account, you are deemed to have read and accepted this Privacy Policy. Please read it carefully before using the platform.

Jets7 may update this Privacy Policy from time to time. When changes occur, the revised date will be noted on this page, and significant changes will be communicated via email. We recommend reviewing this page regularly.

2What data we collect

Jets7 only collects information that is necessary to provide its services. A detailed breakdown of the data collected is provided below:

3How Your Information Is Used

Jets7 uses the data it collects for the following purposes:

• For account creation, verification, and management.
• To process deposits, withdrawals, and financial transactions.
• To confirm age verification — jets7 strictly enforces an 18+ policy.
• To prevent money laundering and fraud.
• To provide customer service and technical support.
• To improve platform security and performance.
• To fulfill legal obligations.
• To keep you informed about jets7 offers and promotions (with your consent).

4Data Sharing & Disclosure

Jets7 may share data in limited circumstances under strict policies:

• Payment Partner: For deposit and withdrawal processing, necessary information is shared with approved payment services including Mobile Banking, Nagad, and Rocket.
• Regulatory Authority: jets7 may be required to disclose information under a legal directive from a licensing authority or law enforcement agency.
• Technology Partner: Server hosting and cybersecurity partners have access to limited data and are bound by strict confidentiality agreements.
• With your consent: Your explicit consent will be obtained before sharing your data for any purpose not mentioned above.

Jets7 never sells your data for marketing purposes or shares it with any advertiser without your consent.

5Cookie Policy

Jets7 uses cookies to enhance your browsing experience. Types of cookies used on jets7:

• Essential Cookies: Essential for login sessions and security. The platform cannot function properly without these.
• Performance Cookies: Used to monitor page loading speed and overall platform performance.
• Functional Cookies: Helps remember your preferred language and game settings.
• Analytics Cookies: To understand which games or sections are most used — not personally identifiable.

6Data Retention Period

Jets7 does not retain data beyond what is necessary. Our data retention policy is outlined below:

• Active Account Information: Retained for as long as the account remains active.
• Financial transaction records: Retained for up to 5 years after account closure due to legal obligations.
• KYC documents: Retained for up to 3 years after account closure, then permanently deleted.
• Gaming activity logs: Automatically deleted after 12 months.
• Support Chat History: Deleted 6 months after the issue is resolved.

Upon an account deletion request, all data beyond legal requirements will be permanently deleted within 30 days.

7Your Rights

You have the following rights over your personal data on the jets7 platform:

• Right of access: You can request a copy of all data jets7 holds about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Deletion: You may request permanent deletion of your data under certain circumstances.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Portability: You can receive your data in a machine-readable format.
• Marketing Opt-Out: You may opt out of promotional communications at any time.

8Protection of Minors

Jets7 strictly prohibits anyone under 18 from creating an account or using the gaming platform. Steps jets7 takes to protect minors:

• Age verification is mandatory at the time of registration.
• In cases of suspicion, age is re-verified using KYC documents.
• If an account belonging to a user under 18 is detected, it is closed immediately.
• Jets7 does not knowingly collect any data from minors.

9Third-Party Services & Links

The jets7 platform may include services from game providers and technology partners. In such cases:

• Third-party game providers operate under their own privacy policies.
• Jets7 is not responsible for the privacy policies of third-party sites.
• Payment gateway partners manage transactions in accordance with their own PCI-DSS security standards.
• Jets7 vets all third-party partners and enters into strict data processing agreements with each of them.

If you navigate to an external website from jets7, that site's own privacy policy will apply.

10Policy Changes & Updates

Jets7 may update this Privacy Policy due to business changes, new legal requirements, or technological developments. When changes are made:

• An updated "Last Updated" date will be noted on this page.
• Notice of significant changes will be sent to your registered email address.
• Continued use of jets7 after any changes takes effect will be considered acceptance of the updated policy.

11Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact jets7 through the following:

• Live Chat: 24/7 Live Chat Support — click the chat icon at the bottom right of the platform.
• Email: [email protected] — Typically responded to within 24 hours.
• Support Tickets: Log in to your account and submit a ticket from the Support section.

Your privacy matters most to us. jets7 is always here for you.