Jets7's Terms and Conditions

1General Terms

Jets7 is one of Bangladesh's most trusted online betting and gaming platforms. These terms and conditions apply to the jets7 website, mobile app, and all related services. By accessing jets7 or creating an account, you automatically agree to be bound by these terms and conditions.

Jets7 operates under an international gaming license and conducts all activities in accordance with regulatory guidelines. We are committed to maintaining a transparent and safe gaming environment.

Jets7 reserves the right to modify these terms and conditions at any time without prior notice. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend reviewing this page regularly.

2Registration & Account

The following requirements must be met to register on jets7:

• The applicant must be at least 18 years of age.
• Each person may only create one account.
• All information provided at registration must be accurate and up to date.
• Accounts are for personal use only — placing bets on behalf of third parties is prohibited.
• Identity verification (KYC) via national ID or passport is mandatory.

After creating your jets7 account, you will need to verify your email address or phone number. Some features may be restricted until verification is complete. Use a strong password to keep your account secure and never share it with anyone. If your account is hacked or accessed without your permission, contact jets7 support immediately.

3Deposits & Withdrawals

Payment methods currently accepted on jets7:

• Mobile Banking: The minimum deposit is BDT 200 and the maximum is BDT 50,000 per transaction.
• Nagad: The minimum deposit is BDT 200 and the maximum is BDT 50,000 per transaction.
• Rocket: The minimum deposit is BDT 200 and the maximum is BDT 30,000 per transaction.

Withdrawal Terms:

• The minimum withdrawal amount is BDT 500.
• KYC verification must be completed before making a withdrawal.
• Processing is typically completed within 5 minutes to 24 hours.
• Withdrawals cannot be made directly from bonus balance — the wagering requirement must be met first.
• Jets7 may request additional verification for any suspicious transactions.

4Bonuses & Promotions

Jets7 regularly offers a variety of bonuses and promotions. The following general terms apply to all bonuses:

• Each bonus can only be claimed once.
• Welcome Bonus: 100% of your first deposit, up to BDT 10,000.
• Welcome Bonus wagering requirement: 10x the combined deposit and bonus amount.
• The maximum single bet placed using bonus funds is BDT 500.
• Wagering conditions must be completed before the bonus expires; the validity period is generally 30 days.
• Cashback bonuses are directly withdrawable, but can only be claimed once per week.

5Betting Rules

The following rules apply to all betting activity on jets7:

• Confirmed bets cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, jets7 reserves the right to void the affected bets.
• If an event is cancelled before the match begins, the full bet amount will be refunded.
• Jets7 is not responsible for any issues arising from server delays during live betting.
• Separate betting rules apply to cricket, football, and other sports — full details are available in the game lobby.
• Placing hedge bets against yourself on the same event is prohibited.

Jets7 is committed to maintaining a fair and transparent betting environment. Any irregularities or suspicious betting patterns detected will result in the account being placed under investigation.

6Prohibited Activities

The following activities are strictly prohibited on the jets7 platform:

• Money laundering or any form of financial fraud.
• Placing bets using bots, scripts, or automated software.
• Creating an account using a false identity or fraudulent documents.
• Unauthorized access to another user's account.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Placing bets with prior knowledge of a match or event result.
• Fraudulent conduct toward other users.

7Privacy & Data Protection

Jets7 takes the privacy of your personal information very seriously. We make the following commitments regarding how your data is collected, stored, and used:

• Your information will never be sold to third parties.
• Documents collected for KYC will be used solely for verification purposes.
• All data is protected with SSL encryption.
• Jets7 may be required to share information with regulatory authorities when legally obligated to do so.

For more details, visit our Privacy Policy Read the page.

8Account Closure & Suspension

Jets7 may suspend or permanently close an account under the following circumstances:

• In the event of a Terms & Conditions violation.
• If KYC verification has not been completed.
• If the account has been inactive for an extended period (more than 12 months).
• If financial fraud is suspected.
• When a user submits a self-exclusion request.

You may request to close your account at any time by contacting the support team. Any verified balance may be withdrawn before the account is closed.

9Responsible Gaming

Jets7 places responsible gaming at the top of its priorities. We believe gaming should be a source of entertainment — not a cause of addiction or financial harm.

• You can set your own deposit limits, loss limits, and session limits.
• The self-exclusion feature allows you to lock your account for a set period of time.
• If you notice signs of gaming addiction, we encourage you to reach out to jets7 support for assistance.

10Dispute Resolution

Should any dispute arise between jets7 and a user, the following steps will be followed:

• First, notify our support team via 24/7 live chat.
• The support team will aim to provide an initial resolution within 48 hours.
• If the issue remains unresolved, submit a detailed complaint via email.
• Email complaints will be processed within 7 business days.
• If the matter remains unresolved, it will be settled through international gaming arbitration.

11Legal Jurisdiction & Liability

Jets7 operates under international law. The licensing authority governing jets7 has jurisdiction over any legal matters arising from these terms and conditions.

• Jets7 is not liable for any losses resulting from technical errors or server downtime.
• Jets7 will not be held responsible for bets lost due to internet connection issues.
• Users place bets at their own discretion — jets7 does not guarantee any outcome.

12Contact

For any questions or comments about these terms and conditions, please contact jets7 through the following:

• Live Chat: 24/7 live chat support — click the chat icon at the bottom right of the platform.
• Email: [email protected] (responses are typically sent within 24 hours)
• FAQ: For answers to common questions, visit our FAQ Page View.